Refunds has a strict refund policy, we do not assume liability on any packages that are seized or stolen. By shopping at you understand and take the risk of your order being seized. Only in certain circumstances we will replace packages:

  1. If we have made errors we will replace your package.
  2. If the tracking number has stated that the package has not been delivered.

We do not refund items that you personally dislike, however we will occasionally review your loyalty and if it is found fit we will send you discount codes and free replacement products.

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